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Serving Twentynine Palms, CA and surrounding areas. (442) 214-8650
Effective Date: January 1, 2026
By accessing or using the website located at twentyninepalmsinsulation.com (the "Site"), or by requesting or receiving services from Twentynine Palms Insulation("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our Site or request our services.
Twentynine Palms Insulation provides residential and commercial insulation services in Twentynine Palms, CA and surrounding areas. Services include, but are not limited to, spray foam insulation, attic insulation, blown-in insulation, crawl space insulation, air sealing, vapor barrier installation, and related insulation work.
All services are subject to a formal written estimate and the mutual agreement of both parties before work begins. We reserve the right to decline any project at our discretion.
All estimates provided by Twentynine Palms Insulation are based on information available at the time of the on-site assessment. Estimates are valid for 30 days from the date issued unless otherwise noted in writing.
Final pricing may change if conditions discovered during the work differ materially from what was visible during the estimate - for example, hidden moisture damage, pest contamination, or structural issues not apparent at the time of the initial assessment. Any changes to scope or price will be communicated to you in writing before additional work proceeds.
Verbal estimates are not binding. Only written, signed estimates constitute a formal commitment of pricing.
Once a project is scheduled, we ask for at least 48 hours notice if you need to reschedule or cancel. We understand that circumstances change, and we will always work with you to find a new time.
If we arrive at a scheduled job site and are unable to access the property, or if the site is not prepared as agreed, we reserve the right to reschedule and may charge a trip fee to cover our travel and labor costs.
We reserve the right to reschedule due to weather conditions, material shortages, or other circumstances outside our control. We will notify you as early as possible if a reschedule is necessary.
Payment terms will be outlined in your written estimate. Unless otherwise agreed in writing:
Invoices not paid within 30 days of the due date may be subject to a late fee. If collection action is required, the customer agrees to be responsible for reasonable collection costs, including attorney fees.
You agree to provide reasonable access to the work areas on the scheduled date. You are responsible for removing personal belongings, furniture, or stored items from the work areas before the crew arrives, unless we have made specific arrangements in writing to assist with that.
For spray foam insulation projects, you and all occupants (including pets) must vacate the property for a minimum of 24 hours after foam application to allow for proper curing and ventilation. Failure to follow post-installation instructions may affect the performance of the installation and your eligibility for any workmanship warranty.
You are responsible for obtaining any permits required for the work, unless we have agreed in writing to obtain permits on your behalf.
We stand behind our work. If you have a concern about workmanship, contact us promptly and we will make it right.
However, we make no warranties beyond what is explicitly stated in your written estimate or service agreement. In particular, we do not warrant:
Our workmanship warranty, if offered, covers defects in installation and will be specified in writing at the time of the estimate.
To the fullest extent permitted by law, Twentynine Palms Insulation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the services provided or the use of our Site, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from services provided shall not exceed the total amount you paid us for the specific project giving rise to the claim.
Nothing in these Terms limits liability for personal injury or property damage caused by our negligence or intentional misconduct.
The content on our Site is provided for general informational purposes only. We make reasonable efforts to keep information accurate and up to date, but we do not warrant that all content on the Site is current, complete, or error-free.
You may not use the Site for any unlawful purpose or in any way that could harm the Site, our business, or other users. You may not copy, scrape, or reproduce Site content without our written permission.
We want to resolve any concerns directly and quickly. If you have a dispute related to our services or these Terms, please contact us first at team@twentyninepalmsinsulation.com or by phone at (442) 214-8650. We will make a good-faith effort to resolve the issue.
If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing litigation. Any legal action shall be brought in the appropriate courts located in CA.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
We reserve the right to update these Terms and Conditions at any time. When we do, the effective date at the top of this page will be updated. Continued use of our Site or services after changes are posted constitutes your acceptance of the revised Terms.
If you have questions about these Terms and Conditions, contact us at:
Twentynine Palms Insulation
6364 Smoketree Ave, Twentynine Palms, CA 92277
Phone: (442) 214-8650